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The Art of Making You Feel at Home 

At your service on ship & on shore

We don’t just reserve the warmth and comfort for your room on an Avalon river cruise — we share our welcoming spirit throughout the entire ship and carry it onto shore. From the Captain and Cruise Director to your stateroom attendant and wait staff, we deliver exquisite service that’s professional, courteous, and informative. Our approach is never stuffy, but creates an atmosphere of relaxed luxury — like our casual and comfortable dress code that’s defined only by your individual preference. After all, your comfort is our top priority, both on and off the ship. Your friendly Local Guides are there to greet you at every port with engaging tales that bring you closer to your destination. Whether you’re on board or on shore, we take special care to ensure that you are perfectly taken care of every step of the way.

    Shining a Light in the Right Direction

    The ship’s Captain may be at the helm of your Avalon cruise, but your Avalon Cruise Director is at the heart of it all. Worldly, insightful, and infinitely helpful, each cruise director is hand-selected for his or her affinity for delivering a rewarding journey on Europe’s legendary rivers. Your cruise director is gracious, knowledgeable, and enthusiastic in sharing each destination with you. Avalon Cruise Directors take the time to get to know our guests, asking the right questions to recommend the perfect Avalon Choice® excursions and activities to suit your unique preferences and pace. Our dedicated cruise directors proudly call Europe home and delight in sharing their favorite local experiences to enhance yours. Our cruise directors love shining their light on the local scene so that you return home with the brightest of memories. Avalon Waterways Cruise Directors are happy to help personalize your vacation your way.

    Ready for Adventure

    Watching centuries of history slowly pass you by is an adventure in itself. But what if elevating your heart rate a few extra beats is more your speed? Meet your Avalon Adventure HostSM. In addition to included active excursions, your Adventure Host holds the gear, maps, and guidance for optional and free-time pursuits on board and on shore. With a visit to our Adventure Center, you can check out a bike for a scenic ride through town, grab a map and Nordic walking sticks and hike to a hillside vineyard or castle, or join a jog or active walk through the great cities or the great outdoors. Whether you're looking for an optional kayaking excursion or a complimentary yoga class on the Sky Deck, your Adventure Host can make it happen.