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Travel ProtectionTake a Vacation From Worry
You're planning your annual vacation, or the vacation of a lifetime. Either way you don't want to think about canceling or interrupting your trip. Or getting sick. Or losing your luggage. We know these things can happen and we provide travelers peace of mind with a Travel Protection Plan. The plan offers a wide range of benefits. Ask your travel agent for the details, get the details in your travel documents or follow the links below.
Travel Protection Plus Plan
If you purchase the Globus family of brands Travel Protection Plan, you may also purchase the optional Globus family of brands Travel Protection Plus Plan at an additional cost of only $30.00 per person. This additional Benefit* (if purchased) allows you to cancel your vacation up to 24 hours (or the prior business day, whichever is farther out) before your scheduled departure for any reason not covered by the basic Travel Protection Plan provisions. Under this Travel Protection Plus Plan Benefit, Globus family of brands will reimburse the cancellation penalty amount, as retained by the Globus family of brands, in travel certificates, minus the travel protection payment. Travel certificates are valid for travel within two years of the date of your original cancelled vacation. *The Travel Protection Plus Plan is provided by Avalon and is not an insurance benefit and must be purchased with the initial payment for your trip.
$11 Million Customer Protection Plan
For your peace of mind, Avalon provides not just one, but two financial plans for your protection—the Avalon $10 Million Customer Protection Plan AND the USTOA $1 Million Travelers Assistance Program. Avalon has provided a $10 million letter of credit issued by a leading bank to protect payments made by its customers for all 2010 vacation departures. This is in addition to the $1 million assistance plan maintained by the United States Tour Operators Association (USTOA). Avalon feels it is important to assure our customers and our travel partners that we are financially secure and that we back our products 100%.
Avalon, as an Active Member of USTOA, is required to post $1 million with USTOA to be used to reimburse, in accordance with the terms and conditions of the USTOA Travelers Assistance Program, the advance payments of Avalon customers in the unlikely event of Avalon bankruptcy, insolvency, or cessation of business. Further, you should understand that the $1 million posted by Avalon may be sufficient to provide only a partial recovery of the advance payments received by Avalon. Complete details of the USTOA Travelers Assistance Program may be obtained by writing to USTOA at 275 Madison Avenue, Suite 2014, New York, New York 10016, or by e-mail to information@ustoa.com or by visiting their Web site at www.USTOA.com. The $10 million letter of credit has been issued by Credit Suisse S.A. in favor of PRO-CLAIM INC., of Highlands Ranch, Colorado, acting as trustee of a trust for the benefit of Globus, Cosmos and Avalon Waterways customers who advance deposits or payments for any Globus or Cosmos tour departure sold in the United States. PRO-CLAIM, INC., as trustee of the trust, is responsible for refunding deposits or payments (excluding deposits or payments made by credit cards, since chargebacks are available), for Globus, Cosmos and Monograms tours sold in the United States in the event Group Voyagers Inc., d/b/a Globus, Cosmos and Avalon Waterways, becomes insolvent, bankrupt or ceases business.
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